Owner: Movers and Packers DXB
Movers and Packers DXB is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with the best possible service.
A. Personal Information
We collect personal information that you voluntarily provide to us through contact forms, service booking, WhatsApp, or email, including:
- Full name
- Phone number
- Email address
- Physical address (pickup/delivery)
- Company name (for commercial services)
- Moving service details
- Payment and billing information (if applicable)
B. Non-Personal Information
Automatically collected data includes:
- IP address
- Browser type and version
- Operating system
- Referral URLs
- Pages visited and time spent
- Device information (mobile, desktop, tablet)
C. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, personalization, and advertising purposes.
You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and manage service bookings
- To communicate regarding inquiries or services
- To send you updates, confirmations, or promotional offers
- To improve website functionality and user experience
- For internal record keeping and business analytics
- To comply with legal obligations
- To prevent fraudulent activities
3. Legal Basis for Processing
We collect and process your personal data based on:
- Your consent
- The necessity to perform a contract (e.g., moving services)
- Our legitimate interests (e.g., marketing, business improvement)
- Compliance with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:
A. With Service Providers
We may share data with trusted third-party vendors (e.g., logistics partners, payment processors) who assist us in delivering our services. These vendors are contractually bound to protect your data.
B. Legal Requirements
We may disclose your information if required to:
- Comply with a legal process or governmental request
- Protect our legal rights or the rights of others
- Investigate fraud or security issues
C. Business Transfers
In case of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.
5. Data Security
We implement industry-standard measures to secure your personal information:
- SSL encryption for data transmission
- Secure servers and firewalls
- Access control and authentication
- Routine backups and monitoring
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that, we securely delete or anonymize the data.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw your consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at [your email] or through our contact form.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, WhatsApp, social media platforms). We are not responsible for the privacy practices of those websites. Please review their policies before providing any personal data.
10. International Users
If you are accessing our site from outside the UAE, please note that your data may be transferred to, stored, and processed in the United Arab Emirates. By using our services, you consent to this transfer.
11. Google Analytics and Advertising
We may use Google Analytics or other analytics tools to gather anonymized data about user behavior. We also use Google Ads or Facebook Pixel to track ad performance and user interactions.
You may opt out of Google Analytics tracking by installing the
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:
Movers and Packers DXB
📍 Dubai, UAE
📧 Email: info@moversandpackersdxb.com
📞 Phone: +971 050 6816857
🌐 Website: https://moversandpackersdxb.com
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after the changes implies your acceptance.
We encourage you to review this policy periodically to stay informed.