Questions People
Ask First.

Never. The price in your written quote is the price on your invoice. We don't add fuel surcharges, staircase fees, or "extra time" charges on the day. If something changes, we tell you before we act, not after.

Transit insurance, furniture blanket-wrapping, loading and unloading at both ends, fuel, floor and doorframe protection, trained crew, and a final walkthrough. Packing materials are quoted separately unless included in your package.

Fill in our contact form or call us. We'll ask about your property, your move date, and what you're taking. We then arrange a free survey (in-person or video) and send a written quote within 24 hours. No commitment needed.

Yes. Every move includes transit insurance as standard. For high-value or fragile items, we can arrange enhanced coverage. If anything is damaged — which is rare — we handle the claim directly, not you.

We document the condition of your belongings before we start. If damage occurs during the move, we file the insurance claim on your behalf and arrange repair or replacement. We've never left a customer out of pocket from a damage claim.

Yes. Every crew member passes a background check and completes our in-house training before their first move. They wear uniforms and carry identification. You'll have the crew leader's direct number on the day.

5–7 days for local moves and 2–4 weeks for villas or office relocations. We also handle last-minute bookings with 24–48 hours notice. Call us and we'll check availability immediately.

Absolutely. The Dubai–Abu Dhabi route is one of our busiest. Most inter-emirate moves complete in a single day with an early start. We cover all UAE inter-emirate routes.

Yes. We operate 7 days a week including public holidays. Weekend and night moves are particularly popular for office relocations. Standard and out-of-hours rates apply.

Yes. Double-walled boxes, bubble wrap, wardrobe cartons, foam padding, and specialty crating. Materials can be included in your package or quoted separately. We can also deliver materials in advance if you prefer to pack yourself.

Yes. Clothes can stay in chest of drawers and wardrobes — we wrap the whole piece. Heavier items and breakables should be emptied for safety, but clothes and soft items are fine to stay.

Yes to pianos and safes — we have specialist equipment for heavy and awkward items. For plants, we can move them but cannot guarantee their condition after a long journey in a closed truck. We don't recommend international shipping for plants due to customs restrictions.